Harken Trade-At-The-Front App

Features Harken Trade-At-The-Front App

The Harken Trade-At-The-Front App makes Harken trade partner business its first and only priority.
This limited-access application has been designed to make selling, configuring, installing and maintaining Harken equipment more convenient.
It’s built to put information professionals need right where it’s needed most—on a deck or at the rigging bench.App features:
Live Chat: This function enables a user to initiate a direct live chat request with Harken’s Tech Service department.
In addition, the ability to set off hours messages, attach pictures and review logs of historical chat session is also available.
Email: This function provides the ability to address email directly to Harken Tech Service, Sales Inquiries, Customer
Service & Custom and Hydraulic Sales.
Selecting one of these opens the native email client on the accessing device.
The correct address in the “TO:” line will be prepopulated.

Product Info: This function provides a searchable dataset of Harken products with a hierarchal menu structure similar to that used in our catalog.
The product information provided consists of the item’s picture, catalog description, chart technical information and links to the associated manual and spare parts listings.
Warranty: Harken’s Product Warranty details reside here.
In this area, users may submit a Product claim form via our website at http://claimform.harken.com.
When a user submits a form and any associated images, the website sends an email to [email protected].
A data stream for claim tracking by our Tech Service team is created.
Contacts: This function will list the Addresses, Telephone and Contact Email addresses for Harken offices worldwide.
The phone #’s will have a link to call the office by clicking the #.
The Addresses will be displayed within Google Maps by click the address listed.